Scott Vowels
William Kapfer

Global Head, Supplier Diversity
JPMorgan Chase & Co.

William Kapfer Develops Excellence in JPMorgan Chase's Supplier Diversity

JP Morgan & Chase wanted to develop a more robust supplier diversity group that is better aligned with the overall diversity and inclusion strategy. The person chosen to lead the effort is William Kapfer, Global Head of Supplier Diversity. William’s philosophy is that working collectively makes the organization more effective.

He transitioned the firm’s supplier diversity function to one that better connects and leverages all internal lines of business, while continuing to serve the external community. He approached marketing and communications more intentionally by upgrading the marketing talent on his team, initiating a more focused effort around internal communications, and raising the profile of global supplier diversity internally. As a result of William's approach, global supplier diversity is a more integral part of the firm's DNA.

Additionally, he established a coverage model in which members of the supplier diversity team become subject matter experts by being embedded into specific product and service categories. This gives his team an advance view of procurement opportunities coming up in a 12-18 month pipeline and opportunities to introduce diverse-vendors earlier into the procurement process.

Favorite Quote:
“Community service is the rent that we pay for our privilege to live on this Earth.”