TRENDS & ISSUES - I


FORMING NEW RELATIONSHIPS BETWEEN PROCUREMENT AND INTERNAL CUSTOMERS

In the past, most procurement functions focused on developing good supplier relationships. Today, the modern procurement function also develops good relationships with internal customers, to become an agile collaborative partner in achieving organizational goals.

If a business needs one thing to survive, it is agility. A global marketplace in constant turmoil has elevated procurement’s role beyond cost minimization and operational efficiency in obtaining goods and services. The function has become critical to the organization’s ability to remain agile amid the turmoil as it accepts challenges like supply chain disruptions, digital transformation, and meeting social and ....

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