The effectiveness of supplier relationships is hindered in organizations with internal silos, due to information and communication gaps. Breaking down the internal silos is necessary to improve sourcing. - BY Donna Benjamin

Successful Supplier Relationship Management (SRM) depends on internal customers making decisions in alignment with corporate goals, rather than just departmental or functional goals. The alignment allows procurement to form relationships cultivated to meet organization-wide success strategies. Physical separation and the silo mentality create islands of people and leaders making decisions to pursue unit goals, rather than what is best for the ov....