People do not experience identical mental health issues, yet many workplace mental health programs are built on an assumption they do. One size does not fit all, due to generational, diversity and other differences.

The COVID-19 pandemic worsened what was already a major workplace challenge – mental health. The normal stress of managing personal and work lives, coupled with pandemic-driven stressors and fears, has led to compounded mental health issues. Traditionally, mental health strategies have been a one-program-serves-all approach, in which the unique needs of different groups of people are not taken into account. The reality, however, is that people experience psych....