The PGA of America has come a long way on its journey to become an inclusive organization. Chief People Officer Sandy Cross has been leading the culture shift every step of the way.
— By Sharon Ross

The PGA of America was formed in 1916, and through the years its membership has largely been composed of white males. But as the demographics of our country began to evolve, the PGA of America realized that in order to grow and innovate, it would need to evolve at every level of the association as well, especially their membership ranks.

Sandy Cross has played a huge role in transforming the organization into one that embraces diversity and inclusi....