Trends & Issues

Using Supplier Relationship Management to Make the Business Case

Building a business case for investing in strategic Supplier Relationship Management (SRM) can be challenging. It is a matter of measuring value through quantification of financial and relationship results.
— By Sherry Bloom

Strategic Supplier Relationship Management (SRM) takes category management to the next level because it builds cross-supplier and cross-business unit relationships. It is a means of providing structure for developing and managing supplier relationships for value creation and encompasses sourcing, marketing, finance, manufacturing and other critical organizational processes that contribute to profitability.

A challenge of any....