As the Senior Supplier Diversity Program Manager for The ODP Corporation and its subsidiaries, Carmen Deale developed business champions across the organization, a comprehensive supplier diversity policy, and robust measurement and monthly reporting procedures. She proactively identifies and engages suppliers and develops collaborative partnerships. A significant achievement is the development of the Supplier Diversity Catalog, which features over 1,800 diverse and sustainable products offered by diverse and small business suppliers. The catalog is a resource guide that helps make diverse and small business suppliers more visible and provides the sales teams with diverse business solutions for B2B customers who have diversity initiatives.
Carmen leverages a new internal tool that uses Microsoft Azure and Open AI’s ChatGPT to optimize customer experiences and streamline internal operations. She is dedicated to continuous improvement and inspired by the potential for positive change that supplier diversity initiatives bring to communities and society. Carmen keeps the Supplier Diversity program at the forefront of technological advancement while advocating for inclusivity and diversity. She points to The ODP Corporation’s C-suite and Eexecutive support for making supplier diversity a strategic priority.