Agile organizations are resilient, and resilience is critical to organizational success in a world where disruption can happen with little notice. The transformation process to achieving true agility is a step process, impacting everything in the organization, from operational systems to utilization of technologies.

What is an agile organization? It is a non-hierarchal organization comprised of empowered teams working with operating procedures that enable the ability to quickly respond to changes in the business environment. It can make decisions rapidly, while maintaining operational alignment with business goals. It relies on team collaboration, has a flat organization....