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Blue Cross Blue Shield Of Massachusetts' Diversity Spending Grows 22%, Creating More Jobs Locally and Nationwide

Blue Cross Blue Shield of Massachusetts (Blue Cross) today released a new report on the economic impact of its supplier diversity program. The 2020 Supplier Diversity Impact Report finds Blue Cross’ spending is supporting jobs and revenue for small and diverse businesses locally and nationwide.

“Creating more opportunities for small and diverse businesses has been a cornerstone of our diversity and inclusion efforts and has made us a better company,” said Andrew Dreyfus, president and CEO at Blue Cross. “We remain committed to supporting a more equitable local economy, which will allow businesses and our community to thrive.”

Blue Cross’ supplier diversity program has been supporting the advancement of minority, women, LGBTQ, veteran and disability-owned businesses for 20 years. The company deploys a three-pronged strategy focused on procurement; engagement; and supplier development initiatives such as mentorships, scholarships, education and training.

Key highlights from 2020 include:

Blue Cross’ direct diversity spending totaled $43 million, growing 22.9% since 2016. $11.5 million was spent with small and diverse suppliers in Massachusetts. The company’s purchases with small and diverse businesses contributed $82 million to the national economy, up from $67 million in 2016.

Blue Cross’ direct spending with diverse businesses supported 640 jobs nationwide and nearly 200 jobs in Massachusetts. $37 million in salaries and benefits were paid to employees from the jobs supported by Blue Cross’ supplier diversity program.

Recognizing the economic impact the COVID-19 pandemic has had on small and diverse suppliers, Blue Cross has bolstered its commitment to supporting these businesses. The company expanded the scope of products and services purchased from diverse businesses to include personal protective equipment and partnered with the Center for Women and Enterprise and the Greater New England Minority Supplier Diversity Council to review and evaluate applications for women and minority-owned business certification.

“The past 20 months have highlighted how important supplier diversity is for companies like ours, helping to build capacity and sustainability in business communities” said Daylana Ervin-Parker, director of budget and supplier diversity at Blue Cross. “Finding new ways to partner with small and diverse suppliers during the pandemic has not only allowed us to support those businesses but also provided us with an opportunity to deepen relationships and be responsive to the changing needs of our customers, members and community.”